Skip to content

Frequently Asked Questions

Need Assistance?

If there's anything you need, we're just a call or email away. Whether it's updating your subscription, answering a question, or simply pointing you in the right direction, we’re here to ensure your experience is seamless.

Please call 206.651.5319 and leave a voicemail, or email us directly at jon@markmancapital.net. A member of our team will personally follow up with you.

General

At Markman Capital, our strategy is built on a blend of market data, behavioral insights, and real-world experience. Rather than relying on rigid forecasting or trying to predict every market move, we focus on identifying high-probability opportunities across different asset classes and timeframes.

We are located in downtown Seattle, Washington.

We can be reached in 2 ways.

  • Email our SUPPORT here → Jon@markmancapital.net. If any questions come up over the course of your journey with us reach out! We would love to help you.
  • Need more immediate assistance? Call our helpline! Our hours are 10am to 4pm CST Monday through Thursday. Our phone number is 206.651.5319. Please leave a voicemail with your name and number, I may be on the other line.

When we say "buy on pullbacks," we're talking about snapping up shares when they temporarily dip.

Emails, Account & Access

To access your account, you’ll first need to register as a member here. You can do that by following the steps outlined here: How to Register.

Once registered, you can log in anytime using your email and password at the Member Login Page.

If you’ve forgotten your password, click Forgot Password.

Check your spam or promotions folder. If the email isn’t there, contact us at jon@markmancapital.net, and we’ll resend it promptly.

This seems to sometimes be an issue for our customers who use Outlook or Hotmail to view their emails. We have found doing the following normally resolves the issue →

  1. Check your Junk folder for missing emails.
  2. Make sure your mailbox isn't full or close to its limit.
  3. Check your Inbox filter and Sort settings.
  4. If Focused Inbox is enabled, check your Other tab for the missing emails.
  5. Check your Blocked senders and Safe senders list. (You can add domains from known senders in your Safe list)
  6. Check your email rules.
  7. Check to see if email Forwarding is enabled.
  8. If none of this works please email our support at jon@markmancapital.net and we will investigate further.

Subscriptions & Billing

Some people might call us crazy for offering an unconditional satisfaction guarantee on our financial research. But here at Markman Capital, we call it having faith in our work. We know that our research is top-notch, and we're willing to put our money where our mouth is. So if you're not happy with our work, we'll give you your money back within the first 30 days – no questions asked. 

Yes, just contact support and we’ll help adjust your subscription or apply credit where appropriate.

 

Yes. You may cancel your subscription at any time.  Email jon@markmancapital.net or call 206.651.5319 and leave a voicemail.

Trade Alerts & Execution

No. While a number of advisors and money managers do use us to inform their decisions we are suited to help DIY traders achieve financial independence and freedom.

We have partnered with a professional broker who receives our signals directly. This being said this option is only offered to customers who have ‘The BOMB.’ Please refer to your welcome email or reach out to us directly at Jon@markmancapital.net if you have purchased one of these services and would like to get connected.

 

Foundation ETFs

Foundational ETFs is a subscription service that provides a long-term, low-maintenance investment strategy built around a core portfolio of high-quality index funds. It combines daily market insights with tactical leveraged trade ideas, giving you a simple way to grow and protect your wealth over time.

With your subscription, you’ll receive:

  • Daily Market Commentary: Five days a week, you’ll receive clear, educational, and engaging insights breaking down the day’s key moves, news, and market sentiment.

  • Core ETF Portfolio: We focus on a high-quality mix of 3–6 low-cost index funds, designed to form the stable foundation of your long-term portfolio.

  • Leveraged QQQ Trade Opportunities
    Gain access to proven leveraged Nasdaq 100 (QQQ) trade recommendations, aiming for repeated short-term gains of 4 %–15 % on 1–20 day holds.

  • Wealth-Focused Strategy
    About 52 % of all stock market wealth over the past century came from just 72 companies. Our ETF lineup ensures you're invested in this influential group.

You’ll receive up to 20 market updates per month, Monday through Friday, including daily commentary and occasional tactical trade ideas during key market events.

You can cancel for any reason at anytime. Just call or email us! Our customer support phone number is 206.651.5319 and our email is jon@markmancapital.net. Leave a voicemail and send us an email and we will get back to you.

Digital Creators & Consumers

Digital Creators and Consumers is a biweekly newsletter curated by Joe and Jon Markman. It focuses on emerging opportunities in digital culture, creator platforms, AI, tech disruption, and investing. Think of it as your insider’s guide to the next wave of digital evolution... across media, art, platforms, and capital.

With your subscription, you’ll receive:

  • Twice-Weekly Tech Analysis: Fresh, concise commentary on the companies driving and leveraging the digital transformation... from AI and automation to cloud and cybersecurity.

  • A Curated Stock Portfolio: Direct ownership guidance on 12–15 companies. Each handpicked from the top 3% of the market that we believe don’t suck. These are real businesses building the infrastructure and future of tech.

  • Early Insight on AI Infrastructure Companies: Get research and alerts on companies shaping the back-end and foundation of the AI revolution before the rest of Wall Street catches on.

  • Actionable and Entertaining Analysis: No fluff, no filler, just timely, relevant, and occasionally witty breakdowns of the biggest opportunities in tech.

You’ll receive twice a week deep dives into the companies building next-gen tech and the businesses putting that tech to use. Each email is packed with forward-thinking insight into the evolving digital economy. Occasionally, we may send bonus issues when timely opportunities arise.

You can cancel for any reason at anytime. Just call or email us! Our customer support phone number is 206.651.5319 and our email is jon@markmancapital.net. Leave a voicemail and send us an email and we will get back to you.

Digital Leverage

Digital Leverage is our actively traded options service. We alert you via email when we enter a position, typically buying calls or puts based on technical setups and market momentum.
As a subscriber, you'll receive:
  • High-impact trade alerts: Real-time alerts for options trades based on our proprietary momentum and pattern-recognition systems.
  • Clear entry instructions: We tell you exactly which option to buy, at what price, and when to buy it.
  • Defined risk strategy: We focus on buying call or put options only... no spreads or complicated multi-leg strategies. That way, your maximum risk is known upfront.
  • Tactical updates: Concise commentary on market conditions, earnings plays, and trade rationale to help you understand the “why” behind the trade.
  • Hands-on support: We design this service to be accessible even if you’re newer to options. Trades are explained clearly and delivered at consistent times (usually 11–11:30am ET).
  • Educational insights: Learn the setups we use. From bull flags to earnings breakouts, you can follow along and sharpen your own strategy.

Trade alerts are delivered by email, and we are in the process of rolling out SMS text alerts to improve delivery speed and accessibility. Most alerts are sent between 11:00 AM and 11:30 AM Eastern Time, once the market has settled.

Unless otherwise noted, all trades are intended to be Day Orders. Please do not use GTC orders unless explicitly instructed.

We advise strictly using the recommended entry price. Even if the price is only marginally higher (such as 5%), entering at a different price may lead to different risk/reward dynamics and move you out of sync with our tracked performance. If the order doesn’t fill, we consider that okay—we only track trades we ourselves were able to enter.

 

Missing a trade is perfectly fine... it happens to us too. We focus on quality over quantity, and new opportunities arise regularly. We recommend not chasing prices or entering late, as this can distort your performance versus our model portfolio.

Yes. We only trade alerts for trades that we take ourselves. If a trade alert is issued and doesn’t fill, we will not add it to our tracked portfolio. If a trade fills later in the day, we will follow up with confirmation at our next regularly scheduled newsletter.

While we cannot offer personal financial advice, the Digital Leverage program is structured around a 10% position size relative to a $10,000 starting portfolio. This approach aligns with the goal of targeting significant growth over time. As the portfolio scales, so will the size of the trade allocation per trade.


For members who prefer a more conservative allocation, a general guideline is to use 2.5% to 5% of your trading portfolio per trade, which can help manage risk while still participating in potential upside. Ultimately, your position sizing should reflect your own comfort level and risk tolerance.

We use simple directional trades... buying calls and puts. We do not use spreads or sell options. This is a reliable and consistent strategy.

Winners win by doing the same thing more often than anyone else is willing to.

We know what patterns we like and we strictly stick to those. 

You can cancel for any reason at anytime. Just call or email us! Our customer support phone number is 206.651.5319 and our email is jon@markmancapital.net. Leave a voicemail and send us an email and we will get back to you.

The Bomb or “Big Ol’ Markman Bundle”

The BOMB, or “Big Ol’ Markman Bundle," is our complete portfolio solution. It is a bundled subscription that includes all of our flagship services: Foundational ETFs, Digital Creators & Consumers, Digital Leverage, and Digital Futures, all at a discounted rate.

With your subscription, you’ll receive:

  • Daily Market Updates from Foundational ETFs

  • 2–3 Weekly Tech Deep Dives from Digital Creators & Consumers

  • Up to 10 Short-Term Leveraged Trades per Month through Digital Leverage 

You can expect at least one email per weekday, and sometimes more when multiple services issue updates or trade ideas on the same day.

  • Daily market commentary from Foundational ETFs, Monday through Friday
  • 2–3 weekly deep dives from Digital Creators & Consumers
  • Frequent trade alerts from Digital Leverage (typically up to 10 per month)

You can cancel for any reason at anytime. Just call or email us! Our customer support phone number is 206.651.5319 and our email is jon@markmancapital.net. Leave a voicemail and send us an email and we will get back to you.